How do you properly reward someone from your Sphere of Influence that sends you a referral? Referrals  are a testament to the trust your clients and network place in you. So, how do you reward those who send referrals your way? The answer might be simpler—and more impactful—than you think. The Traditional Approach Historically, realtors have often resorted to sending small gifts like Starbucks cards or bottles of wine to thank their referrers. While well-intentioned, ...

We all know this to be true: The best real estate business is repeat and referral business! But how do you go about asking for more referrals without sounding salesy? Asking for referrals can sometimes feel awkward or uncomfortable, especially with friends and family! However, with the right approach and a bit of practice, you can make this a natural part of your interactions with your Sphere of Influence. Here are two effective techniques I’ve ...

We wall want more referrals, and referrals start when you provide a great customer experience. And the foundation of great customer experience is great communication. Have you been violating one of the most fundamental rules of client communication? It's simple and it's critical to great customer experience: The Rule of Three. Understanding the Rule of Three The Rule of Three in real estate communication is simple yet profound. Stated simply, it involves three steps: 1) ...

Today we are going to break down two different strategies for asking for an online review. And if you read to the bottom, I will share with you the Jedi-level technique that will significantly increase the frequency with which you earn those precious five-star reviews. The important thing to remember here is that online reviews are the new currency of trust when working with people that have not yet met you.    So first, a ...

I'm going to share with you a simple but powerful phrase that will transform your real estate business and set you apart from your competitors. It’s simple, effective, rewarding, and empowering.    Over the past 20+ years, I have sold over 3,500 homes. I have generated leads from pretty much every lead source imaginable, and my favorite kinds of leads are repeat clients and clients that refer me to new clients.    I believe that ...