Archive for February 2024
Where Should You Collect Reviews?
In the digital age, where online presence is as crucial as your physical presence, one question stands out: how are you curating your online brand? And specifically to this post, where are you collecting your five-star reviews? Why do online reviews matter? When potential clients are considering working with you, the first thing they do…
Read MoreThe Rule of Three
We wall want more referrals, and referrals start when you provide a great customer experience. And the foundation of great customer experience is great communication. Have you been violating one of the most fundamental rules of client communication? It’s simple and it’s critical to great customer experience: The Rule of Three. Understanding the Rule of…
Read MoreHave you quit yet?!
So have you given up on your 2024 goals yet? It’s the second week of February. According to Strava research, by the second week of February, 80% of people have already abandoned their New Year’s resolutions and goals. So this is a good time to ask yourself: “Have I stayed committed to your 2024 goals, or…
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